1. Can I buy multiple E-Vouchers from the same merchant in one order?
No. You can only buy one E-Voucher at a time in a single transaction. To purchase more, visit savehkfnb.ebercity.com
2. Can I buy it as a gift for my friend?
No. E-Vouchers are to be purchased for your own use only.
3. Can I add value to the E-Vouchers?
No. To purchase more E-Vouchers, visit savehkfnb.ebercity.com
4. Is the E-Voucher value transferable?
No. Spread the word and get your friends and family to purchase at savehkfnb.ebercity.com!
5. Can I make a purchase of this E-Voucher directly from the restaurant and pay cash?
No. All E-Vouchers are available to purchase online via savehkfnb.ebercity.com only.
6. What is the accepted payment method?
VISA/MASTER, Credit/Debit Card only.
7. How do I find my purchased E-Voucher?
Upon a successful purchase, you will receive an SMS & Email notification from the merchant with a direct link to view your E-Voucher.
8. How can I view my E-Voucher If I lost the SMS/Email notification?
You may follow the steps below to retrieve your E-Voucher:
Step 1: Visit savehkfnb.ebercity.com
Step 2: Click “Go” from the list of restaurants under Find My E-voucher
Step 3: Access to ‘purchased E-Voucher
**Note: If sign-in is required, please use the same mobile no. or email as provided, an OTP will be triggered to verify the sign-in**
9. How do I redeem my E-Voucher?
To learn more about E-Voucher redemption, visit here
10. Can I combine and use multiple E-Vouchers from the same merchant?
No. Each E-Voucher is valid for one-time usage in a single transaction only.